FAQ’s
Welcome to the Razzle Dazzle FAQ!
At Razzle Dazzle by Shazia Soomro, we understand that you may have questions about our products, ordering process, and policies. Below are some frequently asked questions to help you navigate your shopping experience.
1. What types of clothing do you offer?
We specialize in a wide range of clothing that celebrates Pakistani culture and craftsmanship. Our collections include handmade Ajrak block prints, luxurious silk Chunri suits, and intricately designed bridal and formal wear. Each piece reflects the beauty and elegance of traditional Pakistani fashion.
2. How can I place an order?
Placing an order is simple! Browse our collections, select your desired items, and click on the “Add to Cart” button. Once you’re ready to check out, go to your cart, review your selections, and follow the prompts to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and secure payment gateways like PayPal. Your payment information is processed securely to ensure your privacy and safety.
4. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return items within 14 days for a full refund or exchange. Items must be unworn, unwashed, and in their original packaging. Please refer to our Return and Exchange Policy for more details.
5. How long does shipping take?
Shipping times vary based on your location and the shipping method selected at checkout. Generally, orders are processed within 1-3 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has shipped.
6. Do you offer international shipping?
Yes, we are pleased to offer international shipping! Please note that shipping times and costs may vary depending on your location. Additional customs fees may apply, which are the responsibility of the customer.
7. How can I contact customer service?
If you have any questions or need assistance, feel free to reach out to us via email at razzledazzlebyshazia@gmail.com or through our contact form on the website. Our customer service team is here to help!
8. Where can I find sizing information?
We provide detailed sizing charts for each product on our website to help you find the perfect fit. If you’re unsure about sizing, please don’t hesitate to contact us for assistance.
Thank you for choosing Razzle Dazzle! We appreciate your support and look forward to providing you with beautiful clothing that celebrates Pakistani heritage.